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Raynab2b, the flagship online travel portal of Rayna Group, is a distinguished leader in the travel industry since its inception in 2009. Over the years, we have accumulated invaluable experience and transformed into an award-winning, comprehensive online destination management company. Operating from our headquarters in Dubai and international branches across the globe, we serve a diverse clientele worldwide, offering a vast array of travel services and the latest tour packages.
Our reputation for excellence has been meticulously crafted through years of unparalleled industry expertise, unwavering professionalism, and transparent business practices with competitive pricing. With our extensive global network, strategic industry partnerships, a highly motivated workforce, and unwavering commitment to excellence, we excel in orchestrating every aspect of travel, regardless of its scale. Whether it's curating a bespoke luxury journey, organizing a top-tier corporate retreat, or planning an unforgettable cruise vacation, our dedicated team goes above and beyond to craft a travel experience of a lifetime, always delivered with a personal touch.
Our innovative technological solutions empower clients with flexible online booking options, offering instant tour confirmations, highly secure payment methods, and substantial cost-saving advantages. This allows travel agencies, tour operators, and adventurers from around the world to harness the full potential of our extensive travel network and expand their customer base. Furthermore, Raynab2b's exclusive inventory is readily integrated into your website through our user-friendly XML interface, enabling you to market our products under your unique brand name.
To be the industry-leader in delivering top-tier, flexible, and reliable tour services. We aim to establish groundbreaking benchmarks by meticulously crafting every aspect of our clients' travel requirements with unparalleled attention to detail.
To deliver meticulously planned, customized, and seamless travel experiences and packages that offer exceptional value. Our primary objective is to empower our guests to travel smart, surpassing their expectations with every journey.
All bookings made with Raynab2b are subject to the following terms and conditions. Since you’ll be bound by these conditions once the agreement comes into force, we request you to carefully read and understand them. Raynab2b reserves the complete right to alter, add, or delete any of these terms and conditions without any prior notice, and such changes naturally apply to you upon booking a tour or package with us. Failure in adhering to our T&C might result in termination of services and deactivation of your account with www.raynab2b.com
We respect our valued customer's privacy and ensure not to collect any information other than the information relevant to make booking with us. As such, we strive to take care of our customer’s right to privacy in connection with their interaction with this website. Our scope of commitment as part of the use of your information is outlined herein.
1. Collection of Personal Information
We collect your information mainly when you contact us to inquire us about our products and services or make a booking with us. This usually includes your name , contact details, email id, physical address, credit card or payment details, travel requisites and referral source. Upon the submission of information, you give consent to Raynab2b to use your information to process orders in an accurate and prompt manner.
2. Use of Information
Any personal information of a client obtained through this website will be utilized by Raynab2b to process his or her booking, verify credit card details, and provide relevant information associated with client’s travel or any other subsidiary services he or she would like to avail of. This information will also be used for auditing, research and activities focused to improve the performance of our website.
3. Privacy of Your Information
We may disclose your information, if we feel that such disclosure is pertinent to protect our company’s rights and / or abide by a court order or a legal proceeding.5. Non-Personal Information
Raynab2b consistently collects data from website, with the help of patterns via web logs and third party service providers. But this data is mostly deployed to evaluate the efficiency of our websites’ content and features.6. Opt-Out
We provide options for visitors to our website to ‘opt-out’ of having their personal information used for certain purposes. For instance, if you don’t want to receive any marketing material by way of newsletter or promotional emails, you can choose to request us not to send advertising information from Raynab2b or our affiliate websites.7. Contests and Surveys
Raynab2b conducts contests, drawings and surveys every now and then. Some contents are organized in collaboration with a third party sponsor, and visitors to our websites will be informed at the time of the contest regarding the involvement of a particular third party and their extent of using your personal information. Since participating in these contests is voluntary, it’s solely at your discretion whether or not to partake in them and reveal your personal information.
8. Secured TransactionIn order to maintain accuracy of data and avoid unauthorized access of our client’s personal information, we make sure that all transactions are carried out through our secured server. Moreover, we utilize technical safeguard system such as encryption, socket layers, and firewalls to secure your sensitive information like credit card details.